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FAQs of Spotify Music Converter for Mac :

FAQ

1. What are the differences between Sidify and other Spotify converter tools?

Sidify Music Converter for Spotify is the fastest Spotify to MP3 Converter on Mac which can convert Spotify music at fast speed than other DRM removal programs do. Furthermore, it can also keep ID3 tags and all metadata after converting.

2. I have received the code. How to register Sidify?

[1] Run Sidify and click "Sidify Music Converter > Registration" on the upper left or directly click the "unregistered" icon from Sidify to register your program.

[2] Fill the blanks with your Email address and Code you have received from the email. Then click OK.


Register Sidify Music Converter for Mac

Important Notes: since Sep. 22nd, 2016, Sidify Music Converter for Mac adopts a new registration mechanism in the latest version. New users who purchased Sidify Music Converter for Spotify are required to register the program with Email address and registration code. For old users, it's still available to register with registration name and registration code.

3. What can I do if I get the message "Invalid Code" when trying to register?

[1] First, please make sure that you have downloaded the right program.

[2] The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration pop up dialog.

[3] If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team via support@sidify.com for help.

Important Notes: Since Sep. 22nd, 2016, Sidify Music Converter for Mac adopts a new registration mechanism in the latest version. New users who purchased Sidify Music Converter for Spotify are required to register the program with Email address and registration code. For old users, it's still available to register with registration name and registration code.

4. Why can I only convert the first 3 minutes of each audio?

It's the limitation of trial version, which only allows trial users to convert first 3 minutes song for sample testing. To unlock this restriction, please purchase a license.


Trial limits of Sidify Music Converter

5. What kinds of music does Sidify support converting? What output format can it export?

Now, Sidify Music Converter for Spotify is specially designed for converting Spotify song and Spotify playlist to MP3, AAC, WAV or FLAC format.

6. Can I convert the entire playlist from Spotify?

Of course, you can. Sidify supports converting the entire playlist by dragging and dropping the playlist from Spotify to Sidify.

Tips: If you want to convert a playlist with more than 200 songs, we suggest you should open the playlist on Spotify, select all files in the playlist and drag & drop them to Sidify program for converting. Or we suggest you'd better to create some new playlists and separately add them for converting.

7. How to automatically store the output audio into Artist / Album folders?

Before converting, you can choose to sort the output music files into folders by "Artist/Album", "Artist", "Album", "Artist/Album" or "None" in Sidify setting window, so that the files would be organized properly.

8. The output audio quality is unsatisfied, how to improve the output quality?

If the output audio quality is unsatisfied, please make sure your network is stable and re-convert the music.

9. How to make Spotify Music Converter work faster under Spotify V1.0.87 or above on Mac?

The latest version of Spotify Music Converter Mac allows users to convert Spotify music/playlists/podcasts at 5x speed under Spotify V1.0.87 or above. You can follow "How to Convert Spotify Music at 5x Speed under Spotify V1.0.87 or Above" to learn how to make Spotify Music Converter work faster on Mac.

10. How to solve the problem of "Conversion Failed" when converting Spotify music with Sidify?

[1] Please delete the driver file under "/Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver" (see this tutorial), then reboot your Mac and retry.

[2] Please check whether there is any external audio device connected with your computer including USB, Wi-Fi, Bluetooth and HDMI, etc. If it is, please disconnect them and retry.

[3] If the above methods cannot solve your problem, please try to revert to the old version of Spotify V1.0.86.

11. How to fix no sound issue on Mac after using Sidify Music Converter?

Some users responded that there was no sound from Mac laptop speakers after downloading and using Sidify. Now you can manage to fix this sound issue by following How to Fix No Sound Issue on Mac after Using Sidify.

12. I encounter some problems that I can't find in FAQ. How can I get technical support?

Please contact us at support@sidify.com, tell us which problem are your encountering and provide us with detailed info like Mac OS, Spotify version, and program log files for analysis.

Tips: How to find the two log files of Sidify? Just find the menu button on the upper right corner and click on File > Show Log File,  A window which contains the log files would pop up. They are Spotify.log and Application.log.